Privacy Policy

Introduction

Welcome to https://tig-welding-auto-body.collision-talk.com (hereinafter referred to as “TIG Welding Auto Body,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://tig-welding-auto-body.collision-talk.com
Any applications or services offered through our platform
Interactive features on our websites, such as chat or feedback forms
Communication channels, like emails, phone calls, and text messages sent by us

Please note that this policy does not extend to third-party platforms, services, or applications accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users when:

You sign up for an account and use our applications or services as an authorized user.
You visit our websites, including linked pages, to browse content or utilize our features.
We communicate with you via email, phone, or text messages regarding our products, services, or promotions.

Personal Data Collection

We collect various categories of personal data (hereinafter “Personal Data”) for different purposes:

Account Information: This includes your name, user ID, and password required to access your account.
Payment Information: Details such as credit/debit card numbers, expiration dates, and billing addresses are collected for processing payments.
Financial Information: We may gather data related to your financial status or transaction history if you choose to provide it.
Purchase Information: Data about products or services you buy from us, including quantities, purchase dates, and prices.
Mobile Device Identifiers: Unique device identifiers, advertising IDs, or similar information from your mobile device.
Location Data: Information about your geographical location when you interact with our services.
Feedback: Comments, suggestions, reviews, or ratings you provide to help us improve.
Social Media Information: Data from social media platforms if you choose to connect your accounts for seamless access.
Product Information: Details about products you express interest in or purchase, including preferences and customization choices.

We collect this data through various methods: user input forms, account creation, online interactions, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary: These cookies are essential for the basic functionality of our site, enabling features like login, session management, and navigation.
Preference: They remember your preferences, such as language settings or display options, to provide a personalized experience.
Analytics: Analytics cookies help us understand user behavior, gather aggregate statistics, and improve our website’s performance.

Users can control non-essential cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. The specific periods vary based on the type of data and its usage:

Financial records and transaction history may be kept for an extended period due to legal requirements.
Account information is retained until your account is inactive for a certain period.
We delete or anonymize Personal Data when it’s no longer needed for the purposes collected, ensuring compliance with applicable data protection laws.

Security Measures

We implement robust security measures to protect your Personal Data:

Employing encryption protocols for secure data transmission and storage.
Utilizing trusted third-party processing partners who adhere to strict security standards.
Regularly auditing our systems and updating security practices to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from individuals under 18 years of age. Our services are intended for a more mature audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your Personal Data:

Access: The right to request access to the Personal Data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances, subject to legal obligations and valid reasons.
Restriction: Limiting our use of your data for specific purposes.
Portability: Obtaining a copy of your data in a structured format, portable across different systems.
Objection: Objecting to the processing of your data for marketing or other legitimate interests.
Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of any significant changes through email or by posting a prominent notice on our website.

Contact Information

For any questions, concerns, or data-related requests, please contact us:

Email: [email protected]
Mailing Address: TIG Welding Auto Body, Privacy Team, [Your Address], [City, State, ZIP Code]